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Mental Health Advice & Support

Norfolk & Waveney - Mental Health Advice
& Support for 0-25’s


Advice & Guidance

Norfolk - Just One Number

You might have a parenting question or a worry about your child or young person’s (age 0-19) physical, mental or emotional health. Whatever your reason to call, our team are here to help you.

Phone: Just One Number on 0300 300 0123

Text: Parentline on 07520 631590

Visit: www.justonenorfolk.nhs.uk

Waveney - The Parent Hub

A single place for Suffolk parents or carers to find parenting advice and support to help their child's development.

Visit: www.suffolk.gov.uk/parent-hub

Advice On The Go

Soluna By Kooth

A free, self-referral mental health platform for children and young people, offering BACP-accredited one-to-one text chats with qualified practitioners, self help activities and pre-moderated peer communities. 

If you’re young person is 10 to 18 years old they can get advice and help on the go, seven days a week until 10pm.

Visit: www.SolunaByKooth.com

Further Support

0 - 25's Request for Emotional and Mental Health Support

Phone: Just One Number on 0300 300 0123 (9am – 5pm) 

Visit: www.justonenorfolk.nhs.uk/mhsupport

Over 16's

Phone: NHS Talking Therapies Service Norfolk and Waveney (known as Wellbeing Service) on 0300 123 1503 (9am – 5pm)

Visit: www.wellbeingnands.co.uk

Visiting your GP

A General Practitioner (GP) is a doctor who provides overall care for your child's physical and mental health. GPs are usually the first place to go to access specialist services, through the NHS.

They can explore the issues your child may be having with their health and give advice or information to help. If they are unable to help they can refer your child on to a more specialist doctor or to other local services. 

Visit: https://www.nhs.uk/service-search/find-a-gp/


Help In a Crisis

Urgent Mental Health Support

24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk.

Phone: 111 and select the mental health option


Who Else Can Help?

You can also get help from these local, national and digital organisations.

Other Support Available

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